Skip links

CAN’T CONNECT YOUR PHONE TO WI-FI?

Wifi not working on your phone? It can be quite disappointing especially after a long day of work when you come home and the WiFi doesn’t connect. But don’t worry you aren’t the only one who faces this issue. Here are some quick steps you can take to check to find out if it is a software, configuration, or hardware problem.

Make sure your WiFi button is turned on

Before you get worried and start to panic make sure you have enabled wifi on your phone. Just swipe down on your notification panel and cross check. Also don’t forget to check your home router cause most of the time there could be an issue from the network provider or it could be turned off due to a power cut or unplugged. 

If this was the issue then there’s nothing to fret. You’ll be able to find the network that you want to connect to and you’re done. 

In case this didn’t work there are still a few more solutions you can checkout.

Reboot or Reset your WiFi Router

There is a chance that your router may have gone into a state of dozing which usually occurs if it has been up and running for a while. Restarting it and trying to connect is one way to check if the router is active and functioning fine.

If a reboot or restart doesn’t work then resetting the router is another option. Find the reset key on the router and long press it. The only drawback to this is that your password will be changed back to the default password given on the device which you will be required to use to connect to the WiFi.

Check if Airplane Mode is enabled

Don’t forget to check if you’ve left your phone on Airplane Mode whether or not you have recently travelled by flight. We sometimes accidentally tap on it while doing some other action on the notification panel. Disable Airplane mode if you find out that it is on, and try the connection process again.

Check for WiFi Updates

Start by going to your phone settings and then about the phone to see if there are any pending updates that need to be done for your phone. If you see that there is one click on the option and allow your phone to continue with the update process. This can take some time but it’ll be worth the wait if the WiFi connects to your phone quickly after that.

Try Connecting With a Different Device

There are chances that the problem isn’t coming directly from the router, but could from your phone. To make sure, the best thing you can do is connect another device like a laptop, tablet, etc. to the same WiFi and see if there are no issues with it. 

If you’re still not able to connect successfully, then your router is at fault. But if the other devices are able to connect without any hassle, proceed with trying the other options.

Restart Your Device

As you try different solutions to help your phone connect with the WiFi make sure you also restart your phone at least once. This could sometimes fix a variety of software-related issues that might have been the reason why the Wifi did not connect in the first place. You can either do a quick restart of your device by long-pressing the power button for about 8-10 seconds or restart your phone the traditional way, just long-press the power button and tap the restart button. Try connecting to the WiFi again to see if the problem persists.

Reset Your Device

This is one of the last resorts you can take at home before getting professional help. Try resetting your device. This will clear the cache and other memory stored inside. But make sure you have saved your data to a different device or external hard drive first because it will be an extra hassle to try and recover all the deleted data.

Call The Technical Experts

If none of the above solutions work then it is time to seek out help from professionals in the field. There may be a hardware issue with either the phone or router. 

Wondering if there’s a cell phone store near you in Bondi? Get It Fixt located in Bondi Beach is here to take care of all your phone issues. Our team of experts will diagnose the problem and fix the connection issue you’re facing in a quick and reliable manner. 

Visit www.getitfixt.com.au today for more information.

We are always just a phone call away for any device related issue!