“Oh no! My galaxy S20 camera has stopped working. When I try to open the camera, just a black screen appears,” Your Samsung Galaxy S20 camera is not working properly? Do you have problems with the S20 camera?
Samsung Galaxy S20 series released the latest premium smartphone powered by Samsung. The Galaxy S20 series embarks with Qualcomm’s latest Snapdragon 865 chipset, which highlights more powerful image processing, a brand new 5th-generation AI Engine, a finer power efficiency, mostly everything you could ask for a mobile processor.
But if you face problems while accessing the S20 camera, then no need to worry. Follow the below simple steps to fix the problems with the S20 camera.
Fix your Galaxy S20 camera:
1. Find the Error
If your S20 camera keeps crashing or showing a black screen, you must note these errors. Then, try to do a quick Google search to see if there’s any available solution or fix for that particular error.
2. Clear app cache
Follow it by clearing the app’s cache. Here’s how it’s done:
- Go to the Home screen of Galaxy S20.
- Tap on the ‘Apps’ icon.
- Select the ‘Settings’ app.
- Tap on ‘Apps.’
- If you’re looking for a system app, then tap on ‘More settings’ at the upper right (that is the three-dot icon).
- Select on the ‘Show system apps.’
- Find and tap the appropriate app from which you want to clear the cache data.
- Tap on the ‘Storage’ option.
- Tap on the ‘Clear Cache’ option.
- Restart your smartphone and check for the problem if it’s fixed.
3. Forced Reboot
Restart your device and see whether it solves the issue you were facing. Restarting a device is always an ultimate solution to resolve any issue. Not only Galaxy S20, but it applies to every electronic device.
If you still don’t know how to restart then, follow these easy steps:
- Long press your phone’s power button.
- Choose the ‘Restart’ option.
The other way of rebooting your device is as follows:
- Long press the ‘Volume Down’ button of your device.
- While holding down the Volume button, hold the ‘Power key’ simultaneously.
- Keep the button held at least for 10 seconds, and it will restart automatically.
If it doesn’t work, then try rebooting your device. Rebooting your device regularly at least once every week proves beneficial for your device. You can schedule it by doing these four simple steps:
- Open and select the ‘Settings’ app of your device.
- Tap on the ‘Device Care’ option.
- Tap on the 3-dot at the topmost corner.
- Select ‘Auto-restart,’ and you’re done arranging your restart schedule for your device.
4. Update the camera app
Unlike the regular apps updating, Samsung apps need to go through the Play Store. To check whether the camera app has a pending update that might fix the errors encountered, follow these simple steps:
- Open your Samsung’ Camera app’.
- Tap on the ‘Settings’ icon.
- Scroll down and then select ‘About Camera.’
- Tap on ‘Update’. If there’s no Update available, that means that the app’s currently running the most recent version.
1. Update to Latest Software
Try updating the device’s software version if that can help to trouble-shoot the minimal errors:
- Open the ‘Settings’ app from either the Quick Navigation menu or the launcher.
- Go to the ‘More’ tab, and tap on ‘About device.’
- Tap on the ‘Software update’ available.
- If a system/software update is available, you’ll see the option displayed on the screen. Tap on ‘Download and Install.’
- If your system is up-to-date or running on the latest version, you’ll see a message expressing that the system is up-to-date.
2. Factory Reset
Remember- factory reset deletes everything, so make sure that you create a copy of your data such as photos, videos, documents, etc. ahead of time without any fail.
From the Settings option:
- Open the ‘Settings’ either the Quick Navigation menu or the launcher.
- Scroll tap on ‘General management.’
- Tap on ‘Reset.’
- Select the ‘Factory data reset’ option.
- Tap ‘Reset’ and continue.
- Tap ‘Delete All’ to proceed with the action.
From the Recovery:
- First, turn off your device.
- Once it’s turned off, long-press the ‘Power/Bixby’ and ‘Volume Down’ button simultaneously until the Android logo pops.
- When the green Android logo appears, release both the buttons.
- The Recovery screen menu will appear.
- Use the ‘Volume Down’ button until you are focusing the ‘Wipe data/factory reset.’
- Press and hold the ‘Power’ button to select the ‘Wipe data/factory reset’ option.
- Select the ‘Volume Down’ button to highlight ‘Yes.’
Even after the factory reset your Galaxy S20 camera not working? If the factory reset doesn’t help in fixing your issues, then visit your local Samsung store or Service Center so that a qualified Samsung technician can examine the hardware issues.